F.A.Q.

1. Why is it important to store my documents?

In terms of paragraph 5 of article 115º of the Companies Code “The Accounting books, auxiliary records and respective supporting documents must be held in a good state for a period of ten years”.
Not only is it obligatory to maintain documents relating to your business activity, they must simultaneously also be safeguarded.

2. What guarantees are given in terms of confidentiality?

All services provided by us are subject to a contract, involving the parties concerned, stating that all documents under our care are totally secret and confidential. We also have a system of sealing off the archive, at the client’s request, permitting access to only predetermined nominated people.

3. Are my documents safe?

Numerous systems that detect and alert against abnormalities are at our disposal, permitting an immediate and appropriate response.

4. What are the advantages of not maintaining my own documents?

There are multiple advantages:

• Your documents are safeguarded from possible incidents that your own installations may be subject to.
• You have the possibility of taking full advantage of resources previously tied up with the management of your archive. Having more space and staff provides an opportunity to further develop your business activities.
• Without doubt costs are diminished considerably.

5. Is it possible to digitalize my documents?

Yes. We digitalize all information upon request, which designated users may thereafter access simultaneously.

6. How long does it take on average to receive requested documents?

We guarantee to deliver requested documents within 24 hours. Express delivery is available and arrives within 2 hours.

7. What do I do with documents I no longer require?

We accompany the full lifespan of the document. When documents are determined to be unnecessary we proceed with their shredding and recycling, ensuring that all information is eliminated, with the residue being reused for paper paste.